How to Purchase a 2Go Travel Superferry Negros Navigation Cebu Ferries ticket online
February 6, 2013
Just in case you have been out-of-the-loop lately, 2Go Group, Inc. now owns and runs the largest and more popular ocean vessel shipping lines in the Philippines including Superferry, Negros Navigation, Cebu Ferries and Supercat. These travel providers are now under the rebranding name “2Go Travel”.
Thus, if you want to purchase a Superferry, Negros Navigation, Cebu Ferries or Supercat ticket over the Internet, below are the steps on how to do so.
Step No. 1: Visit the 2Go Travel website at http://travel.2go.com.ph/index.asp.
Step No. 2: Check through the left-side of the 2Go Travel website under the heading “ONLINE BOOKING”.
Step No. 3: First, pick the options on whether you want to purchase a 2Go Travel “Round Trip” ticket or a “One Way” ticket. Then, under the option sub-heading “Origin” tick the downward arrow and pick your place of origin or the place where you would be departing from and then under the sub-heading “Destination” pick the downward arrow and pick your destination or the place where you want to go.
Under the word “Departure Date” opt for the downward arrow and it will present to you not just the travel schedules of your desired travel destination but the 2Go Travel vessels you would be boarding. Pick your travel date and ocean vessel.
If you want to purchase more than one ticket or a ticket for a child then fill-out the boxes under the sub-heading “No. of Pax”. If you are bringing a child or 2 or more children, and you are confused as to whether you need to pay for them, just remember that if your son or daughter is two (2) years old and below and one (1) meter and below, you need not pay for them as they are considered “infants”.
However, 2Go Travel terms and conditions provide that no more than two (2) infants will be allowed per adult passenger. The succeeding infants will be charged full promo fare or 75% off on base rates plus all the surcharges. If you are bringing two (2) or more “infants” you would have to pay for the second or third infant. A fixed rate of Php150.00 plus 12% VAT will be charged per infant regardless of destination or accommodation. All surcharges are waived. 2Go Travel policies mandate that a separate ticket will be issued for the infant, however, he/she will be sharing his/her parent or guardian’s bunk or room. Infants will not be boarded unless accompanied by an adult (parent or guardian).
Now, should you want to have meals onboard, then tick on the “Yes” option. However, not all bookings offer this option. Also, the number of meals are included with ticket purchase varies according to the schedule you picked. Then, if you want to avail of the 2Go Travel Insurance you can also tick “Yes” as provided n the website. If you want to pre-purchase some linens which include a pillow and blanket, which you can use onboard the 2Go Travel ship then check this as well. After filling out this form, you are ready to proceed to the option “Book Now” located along the same left-side column.
Step No. 4: When you get to the second phase of purchasing a 2Go Travel ticket online, you will be directed to the next 2Go Travel eticket webpage.
Go through your “Trip Details” and select your “Accommodation” based on the list of options they provide for the destination you picked such as Mega Value, Tourist Class, Cabin, Stateroom, etc. Below, the 2Go Travel website will then provide you with your “Net Fare”, Taxes and Fees which includes 12% Value – Added Tax and the Total Amount you would need. Please note that there is an option on “Fare breakdown” that you can choose and check through the separate 2Go Travel fees and charges you would be paying. The 2Go Travel “Total Amount” is still not inclusive of the applicable government-mandated discounts.
Please note that the following are the applicable government-mandated discounts:
• Student discount 15% off on base rates applicable on economy and tourist only
• Senior citizen 20% off on promo rates
• Disabled citizen 20% off on base rates
• Child discount 50% off on base rates
• Third infant 75% off on base rates
Go through the important reminders of 2Go Travel regarding their security measures and requirements for Credit Card Transactions and ATM transactions. Please note that 2GO Travel policies provide that it reserves the right to refuse boarding if passengers cannot present these documents upon request.
Here is a list of 2Go Travel Valid IDs.
Government-issued Identification cards (Ids):
> SSS/GSIS ID
> PRC ID (Professional ID issued by PRC)
> Driver’s License
> Senior Citizen’s ID (OSCA)
> Federation of Senior Citizens ID (FSCA)
> Postal ID
> NBI Certificate
> TIN ID (issued by BIR)
> Voter’s ID
Other Accepted IDs
> Company ID
> Student ID
When you have fully accomplished and read the terms and conditions, you are ready to hit the option “CONTINUE” and you would be led to the third stage of purchasing a 2Go Travel ticket online.
Step No. 5: When you get to the third phase of purchasing a 2Go Travel ticket online, you will be directed to this URL http://travel.2go.com.ph/eticket/pax_details.asp. This is the page where 2Go Travel would require you to give out your name and/or the names of those who you are purchasing an online ticket for. You must include the Gender & Age which are required by Philippine Maritime Law. Also, the OSCA (Office of the Senior Citizen Affairs) Identification Card number, if you want to avail of your Senior Citizen discount.
As an added security measure to protect the true credit card or ATM card owner,
we require presentation of the following documents upon claiming of the boarding pass
Requirements for Credit Card Transactions:
1. eTicket Itinerary Receipt with signature of credit card holder
2. Valid ID of the passenger
3. Credit card used to purchase the ticket (no need to photocopy if cardholder is one of
4. If cardholder is not part of the travelling party, it shall be his responsibility to ensure
that the passenger(s) bring the following additional documents:
a. Photocopy of the credit card used to purchase the ticket (FRONT PORTION ONLY)
b. Photocopy of valid ID of the credit card holder bearing his signature
(FRONT & BACK PORTION)
Requirements for ATM Transactions:
1. eTicket Itinerary Receipt with signature of the passenger
2. Valid ID of the passenger
2GO Travel reserves the right to refuse boarding if passengers cannot present these
documents upon request. Please click here for a list of valid IDs.
Step No. 6: When you get to the fourth phase of purchasing a 2Go Travel ticket online, you will be directed to this URL http://travel.2go.com.ph/eticket/confirm.asp
Go through your “Trip Details” and “Passenger and Fare Details” including your “Contact Information” which would refer to the credit card or ATM card which would be used to pay for your 2Go Travel e-ticket.
Please note that you are not exactly required to give your “Mobile No.”, “Work Phone”, “Home Phone No.” and “Fax No.”. But we usually fill out one just in case.
However, we recommend that you ABSOLUTELY NOT FORGET to fill out the blank space requiring you to give your “Email Address” and an “Alternate Email Address” particularly if you are using a yahoo email address. It is in this email address(es) where 2Go Travel website administrator would send your confirmation letter.
There are some optional blank spaces provided regarding questions as to “How did you learn about 2GO Travel eTicket?” which would give you the option to choose the following: 2GO Travel Website, Flyer, Print Ad, TVAd, Radio Ad, Friend, Ticket Outlet and Other Websites. There is also a question on “Are you purchasing ticket for yourself or for another?” where you can choose to answer: Self or Relative or Friend or Other.
Then don’t forget to check the space on “I agree to 2GO Travel e-Ticket Terms and Conditions.” Only after you have actually read the 2GO Travel e-Ticket Terms and Conditions by clicking on their link.
And then if the information above are acceptable, click Buy now by pushing the “CONTINUE” option below.
Step No. 7. Check your email inbox for your confirmation letter from the 2Go Travel website administrator which would include your itinerary ticket.
Step No. 8. Print a copy of your confirmation letter and/or itinerary ticket sent to you by 2Go Travel website and present it to any of 2Go Travel Corporation / Office / Branch to be converted to actual tickets. Please do not forget to also bring with you the ATM card or Credit Card you used for purchasing your 2Go Travel e-ticket online together with your valid identification card as some 2Go Travel Corporation / Office / Branch officers require you to do so before handing you their actual ticket.
2Go Travel online ticket purchase inquiries:
Customer Interaction Center
Trunkline : (+63 2) 5287000
For Online Ticketing:
Trunkline : (+63 2) 5287209
For Ticket Delivery:
Customer Interaction Center
Trunkline : (+63 2) 5287000
For Tours and Group Sales:
Direct Line: (+63 2) 5287840
We hope this article have been helpful. If you need to check out more about 2Go Travel policies, please stay tune and register with our free email subscription found in the upper right side of this website.
DISCLAIMER: Again our website and the PhilippineTravelGuides.com organization is not in any way connected with 2Go Travel which now runs Superferry, Negros Navigation and Cebu Ferries shipping lines. However, if you have any questions, comments and inquiries, please leave them in the boxes provided below. Thank you and God bless!